Map Contact Data By Institution

Description of contact-data mapping.

Contact information — such as email addresses, phone numbers, or SMS flags — can be mapped differently for institutions within an organization. Flexible mapping allows you to manage contact information differently by institution or differently between systems.

Examples:

  • Employees manage their phone numbers in TeleStaff or Workforce Planner, but you manage their email addresses in Dimensions.
  • You can map a phone number's SMS flag to disable, manually enable, or validate SMS.